Terms

Terms and Conditions for SND Cleaners

Effective Date: 7/01/2023

These Terms and Conditions ("Terms") govern your use of the services provided by SND Cleaners ("SND Cleaners," "we," or "us"). By using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1.1 Cleaning Services: SND Cleaners provides residential and commercial cleaning services. By engaging our services, you agree to provide access to the premises requiring cleaning and to provide accurate and detailed information about the cleaning requirements.

1.2 Service Limitations: We reserve the right to refuse or discontinue services at our discretion if we believe it poses a risk to our staff, violates legal regulations, or if we encounter hazardous conditions on the premises.

1.3 Customer Cooperation: We require customers to cooperate and provide any necessary instructions, access, and cooperation to facilitate the provision of our services.

2.1 Pricing and Estimates: Our pricing is based on factors such as the size of the premises, the type of cleaning requested, and the frequency of services. Estimates provided are subject to change based on the actual condition and requirements of the premises.

2.2 Payment Terms: Payment for services rendered is due on the day of service. We accept cash, checks, or other agreed-upon payment methods. In the case of late or non-payment, SND Cleaners reserves the right to charge interest or pursue legal remedies to recover the outstanding amount.

3.1 Cancellation Policy: If you need to cancel or reschedule a cleaning appointment, we require at least [insert notice period] prior notice. Failure to provide sufficient notice may result in a cancellation fee.

3.2 Access to Premises: If we are unable to access the premises at the agreed-upon time due to reasons beyond our control or inadequate access provided, we reserve the right to charge a cancellation fee.

4.1 Property Condition: While we take utmost care in providing our services, SND Cleaners is not liable for pre-existing damages, wear and tear, or the condition of the property prior to the cleaning.

4.2 Damage Reporting: If any damage occurs during our service, you must report it to SND Cleaners within 24 hours of the service completion. We will make reasonable efforts to rectify the situation.

4.3 Liability Limitation: SND Cleaners' liability for any damages caused by our negligence or breach of duty is limited to the amount paid for the specific service in question.

5.1 Website and Content: All content, materials, and intellectual property on the SND Cleaners website are protected by applicable copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.

6.1 Termination by SND Cleaners: SND Cleaners reserves the right to terminate services or refuse service to any customer at our discretion, without prior notice.

6.2 Termination by Customer: You may terminate services by providing written notice to SND Cleaners. Any outstanding fees or payments owed at the time of termination will remain due and payable.

7.1 Governing Law: These Terms and any dispute arising from or in connection with them shall be governed by and construed in accordance with the laws of [insert governing law jurisdiction].

7.2 Dispute Resolution: Any disputes or claims arising from these Terms or the provision of our services shall be resolved through negotiation and, if necessary, through binding arbitration in accordance with the rules of [insert arbitration organization] in [insert arbitration jurisdiction].

SND Cleaners reserves the right to modify or update these Terms at any time. We will provide notice of any material changes to these Terms through our website or other appropriate means. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

If you have any questions, concerns, or feedback regarding these Terms or our services, please contact us at:

SND Cleaners Email: sandrashort@sndcleaners.com

We will make every effort to address and resolve any issues promptly and effectively.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.