Privacy Policy

Privacy Policy for SND Cleaners

Effective Date: 7/01/2023

At SND Cleaners, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our customers and website visitors. Please read this policy carefully to understand our practices regarding your personal data.

1.1 Personal Information: We may collect personal information, such as your name, address, email address, phone number, and payment details when you engage with our services or interact with our website.

1.2 Usage Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. This data helps us analyze trends, administer the website, and improve our services.

2.1 Service Delivery: We use the information collected to provide cleaning services and respond to your inquiries or requests. This includes scheduling appointments, communicating with you about your cleaning needs, and delivering high-quality service.

2.2 Payment Processing: We process your payment information securely to complete transactions and manage billing.

2.3 Communication: We may use your contact information to send you service-related updates, appointment reminders, and promotional offers. You can opt-out of marketing communications at any time.

2.4 Analytics: We may use your information for internal purposes such as data analysis, research, and improving our website and services.

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform specific functions on our behalf, such as payment processing, marketing, and analytics. These providers have access to your personal information only to the extent necessary to perform their tasks and are obligated to maintain the confidentiality and security of your data.

3.2 Legal Requirements: We may disclose your personal information if required by law, government request, or to protect our rights, property, or safety.

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You have the right to access, correct, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the contact details provided at the end of this policy.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will indicate the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SND Cleaners 

Email: sandrashort@sndcleaners.com 

We will make every effort to address and resolve any issues promptly and effectively.

By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.